Privacy Policy
Last updated: February 16, 2026
1. Introduction
Codexa ("we," "our," or "us") operates the Codexa application and the website at codexapro.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, and authentication credentials.
- Payment Information: When you purchase credits, payment processing is handled by third-party payment processors. We do not store your full credit card details.
- Communications: When you contact us for support or feedback, we collect the information you provide in those communications.
2.2 Information Collected Automatically
- Usage Data: We collect information about how you interact with the Service, including features used, actions taken, and timestamps.
- Device Information: We collect device type, operating system, browser type, and unique device identifiers.
- Log Data: Our servers automatically record information including your IP address, access times, and referring URLs.
2.3 Information from Third-Party Services
If you sign in using a third-party authentication provider (such as Google), we receive your name, email address, and profile picture as permitted by your account settings with that provider. We use this information solely for authentication and account creation purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and manage your account
- Send you service-related communications and updates
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating the Service (e.g., payment processing, hosting, analytics).
- AI Model Providers: When you use AI-powered features, your prompts are sent to third-party AI providers to generate responses. We do not send your personal account information to these providers.
- Legal Requirements: When required by law, regulation, or legal process.
- Protection of Rights: When necessary to protect the rights, safety, or property of Codexa, our users, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.
7. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at privacy@codexapro.com.
8. Cookies and Tracking
We use essential cookies and local storage to maintain your authentication session and preferences. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings.
9. Children's Privacy
The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: